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Deposit Payment, Change & Cancellation Policy

The payment requirements, booking conditions and cancellation policies of Disney Cruise Line®  and/or The Walt Disney Travel Company® , not that of Travel Direct Corporation apply to all transactions.

Please be sure to ask your Travel Advisor for full Deposit Payment, Change & Cancellation details that will apply to your particular reservation. Be sure to read the travel brochures of Disney Cruise Line® and/or The Walt Disney Travel Company® prior to making a deposit or other payment for your vacation to fully to understood this important information.

The information below is subject to change. 

  1. Walt Disney World
    • Package features for all plans are subject to change and may be based on features available at time of arrival, not those in effect at time of booking.
    • Payment Information
      • Deposit: $200 per reservation. For bookings that include air transportation with promotional, published or other non-refundable airfares, the deposit is $200 plus the price of the airline tickets and is due at the time of booking.
      • Final Payment is due approximately 45 days prior to guest arrival. Bookings made 45 days or less prior to arrival must be paid in full at time of booking.
    • Cancellation/Change Fees
      • For a cancellation made 44 to 6 days prior to arrival, there is a cancellation fee of $100 per package plus any cancellation fees assessed by hotels or other suppliers.
      • For a cancellation made 5 days or less prior to arrival, there is a cancellation fee of $200 per package plus any cancellation fees assessed by hotels or other suppliers.
      • No refunds will be given to no-shows.
      • If your air travel has been ticketed, there will be an additional cancellation or change fee per ticket equal to the higher of (i) $125 and (ii) the cancellation or change fee assessed by the airline. Please note that (x) cancellation of a nonrefundable airfare results in a charge equal to the entire amount of the airfare and (y) cancellation of a refundable airfare must be made at least 1 business day prior to departure.
      • For a change made 44 days or less prior to arrival or that results in a rate change, there is a change fee of $50 per package plus any change fees assessed by hotels or other suppliers.
      •  For changes, the change fees must be paid in addition to any increase in rate resulting from the change.
      • Travel insurance is nonrefundable once deposit has been received. Upon any cancellation, the charge for travel insurance will be added to the other applicable cancellation fees.
      • If you cancel, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded.
  2. Disney Cruise Lines
    • Deposit: $250 per person for 7 night Caribbean sailing, and $200 per person deposit for land/sea and 3 or 4 night cruises, will be due at time of booking. Full payment approximately 60 days prior to arrival.

      • Cancellations must be made in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. If the cancellation request is received 60 or more days prior to the vacation commencement date, 100% of the amount of the vacation price paid will be refunded. Cancellation requests received less than 60 days prior to the vacation commencement date will be assessed cancellation fees as follows, regardless of resale of stateroom or hotel room:
         
      • 59-30 days prior to vacation commencement date, deposit amount per Guest
         
      • 29-8 days prior to vacation commencement date, 50% of vacation price per Guest
         
      • 7 days or less prior to vacation commencement date, no refund
         
      • No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Vacations is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For your peace of mind, we recommend the purchase of the Disney Cruise Vacations Protection Plan. Insurance is not in effect until final vacation payment is made. Payment must be made at least 60 days prior to vacation commencement date.
         
      • Change Fees: A fee $25 per person will be assessed for any changes made within 30 days of vacation commencement date.


To further ensure a memorable vacation experience we have organized a payment process between the traveler and the cruise line or resort that eliminates any third parties, including ourselves. Simply put, for security and privacy reasons, we do not take credit card information over the Internet and with our Pay Direct Process (PDP) the information provided on the Credit Card Authorization Form is given directly to Disney Cruise Line or the Disney Travel Company who will process your charges. Their name will appear on your monthly credit or charge card statement.

We do not accept this sensitive and private information via e-mail or over the internet, the form may be returned only by Fax or U.S. Mail. Personal or business checks are not accepted, nor is cash.

In short, we help you plan your most memorable vacation experience ever, and our Pay Direct Process provides comfort and assurance that your funds are deposited directly with
Disney Cruise Line or the Disney Travel Company. 


* We are not an agent of the Walt Disney Company or its affiliates. Travel Direct Corporation - Cruise Direct Online is independently owned and is an Authorized Disney Vacation Planner offering products and services of the Walt Disney© Travel Company, Disney Cruise Line©  and the Walt Disney World© Resort. Dream Maker™ is a trademark of the Walt Disney© Company. Travel agencies are not owned or operated by Disney or any of it's companies. The artwork and designation of "Authorized Disney Vacation Planner (not an agent of the Walt Disney Company or its affiliates) " © Disney, used with permission by the Walt Disney ©Company. Travel Direct Corporation aka Cruise Direct Online is a licensed, bonded Seller of Travel in Florida, Registration # 31254.

All information presented is based on promotional material provided travel agents.

It is presumed to be accurate and is subject to change without notice.

 

© 2000, 2004 - Travel Direct Corporation

All  Disney artwork, logos, product and services descriptions and properties: © Copyright - Disney. Disney Cruise Line - Ship Registry: The Bahamas

 

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